Chris Callahan hello.callahan@gmail.com New York

I am an independent strategy director specializing in positioning, messaging, and identity.

Working through positioning strategy on a whiteboard
Select clients
Amazon Microsoft Google Discord Boeing HP Urbit Future Polkadot Disney Bishop Fox

Brands are entering a period of historical transition.

The systems that make companies legible are being rewritten. Search behaves differently. Media splinters and recombines. Images have become infinitely reproducible. AI makes almost anything, almost instantly.

Positioning is now the critical commercial art. It works with language, symbols, categories, metaphor and perception to give a company its sharpest possible form in the mind. Done well it changes the angle from which people see it.

There is strategy in that, but also invention. Categories are made. Names carry mythology. A metaphor can reorganize a product. A handful of words can give a company an entirely different future.

I’ve spent 16 years working in this territory, with multinational brands, cultural institutions and startups building things that don’t yet have a familiar name, category or precedent.

My practice moves between positioning, naming, messaging and strategy: finding the idea, sharpening it, and giving it enough force to travel.

I’m AI-native and craft-first. When anything is everywhere forever, conviction is everything.

Agency history
Goodby Silverstein & Partners 72andSunny McCann WestCap Humanaut Angry Gods 21 Kolo Further

I am the co-founder of AI go-to-market studio Braindance.

I also co-founded the visual design studio, Superbeast.

Discord

Brand positioning · Messaging

Brand banner: Your place to talk
Campaign artwork with in-app conversation snippets
Positioning statement slide

Discord had tens of millions of people talking to each other every month and no language for what that was worth.

We built the positioning on a contrarian premise, that talk isn’t cheap but the most valuable exchange there is, and pushed back on a category that had trained everyone to settle for saccharine feeds and disposable chat.

The line that came out of it, the place to talk, went from strategy document to billboard to the top of the homepage without losing a word.

It gave a company built on voice channels and gaming servers a way to describe itself to people who had never opened either.

Turo

Brand strategy · Campaign

Find Your Drive campaign, full run of executions
Strategy slide: In a category of inches, Turo aimed for miles
Audience slide: Hosts are Dreamers. Hustlers. Strivers.

Find your drive · brand film

Covid handed Turo a demand spike it hadn’t earned and couldn’t hold without a brand, since ten years of growth had produced 9.7% aided awareness against Hertz and Enterprise’s 26.5%.

The immersion found the real asymmetry, which was that in a category of rational businesses competing in inches, Turo had been behaving like a luxury brand and aiming for miles.

We built the refresh on the two people who actually make the marketplace work, hosts who are hustlers and guests who believe there’s a better way to rent a car, and cast the brand as Explorer and Citizen with a dash of Rebel.

Find your drive came out of it, which is the sort of line a rental company structurally cannot say.

Nike

Experience strategy · Research

Nike Seoul store entrance
Nike Rise Seoul facade at night
Seoul storefront graphics
SNKRS lounge interior
In-store content studio

Nike Rise Seoul was built to make a store feel like the sport pulse of a city, and twenty two-hour shopalongs told us where that promise was landing and where it wasn’t.

We framed the whole investigation around three intents (inspire, connect, guide) so findings arrived as decisions rather than observations.

The hard news was that the entry tunnel read as imposing instead of welcoming, and the Sport Pulse data stories felt unattributed, motivating nobody in particular.

The treatment turned all of it into a narrated film for Nike concept teams worldwide, with the Seoul fixes kept separate from the lessons that travel.

Peloton

Master brand positioning

Master brand positioning: better ourselves, inspire each other, unite the world through fitness

Peloton in 2019 was a bike company that had accidentally become a media company and hadn’t decided which one to tell people about.

The master brand positioning moved the subject from the equipment to the membership, and gave every product line one reason to exist: better ourselves, inspire each other, unite the world through fitness.

Five principles sat underneath it, from inclusively aspirational to metrics that matter, each one written to settle an argument before it started.

It’s the document a company reaches for when it’s growing faster than its own story.

Urbit

Messaging architecture

Out-of-home: own nothing / own everything
Skywriting banner: there’s a planet waiting when you’re ready
Urbit Assembly poster, Miami
Merch: grow your own secret society, call us at 1-800-ZOD

Urbit is a clean-slate personal computing stack with its own vocabulary, its own address space and a long reputation for being explained badly.

We wrote two messaging systems rather than one, a global register for the merely curious and a developer register for people who would notice immediately if you fudged a technical claim.

The global line, there’s a planet waiting when you’re ready, is literal, because an Urbit identity is called a planet and the invitation works whether or not you know that yet.

It ended up towed behind an airplane over Miami during Assembly, which is the correct test of whether a line survives contact with the world.

Ocean Atomics

Positioning · Messaging

Ocean Atomics site: We’re building the open-water nuclear network
Who we are: capability meets conviction
Brand statement: The world needs abundant energy
Careers page listing nuclear systems roles

Ocean Atomics is building nuclear reactors for ships, which means the messaging has to carry a word most people have only ever met attached to a disaster.

We positioned the company around the commons rather than the technology, so the argument opens on what the ocean needs instead of what the reactor does.

The strategy brief moved it from a seed-stage engineering premise to a claim about American maritime capacity, which is the register investors and regulators actually operate in.

The recruiting page now reads like a summons, because at this stage hiring is the product.

Deep Sky

Manifesto · Positioning

Deep Sky Alpha carbon capture facility
Aerial view of the Alpha site
Direct air capture array rendering

Deep Sky is trying to pull carbon out of the sky and the ocean at industrial scale, and the manifesto had to make that sound like infrastructure rather than hope.

The framing that stuck was an inversion: Deep Sky as a fossil fuel company in reverse, taking carbon from the atmosphere and putting it two kilometres back into the ground.

That let the company step around the exhausted vocabulary of offsets and greenwashing, where only 8.6% of purchased credits have ever been delivered, and stand on the physical fact of the Alpha facility instead.

It was written with two complete alternates, because a company claiming to terraform the Earth should have to defend its opening line.

Future by a16z

Naming · Brand strategy

Special reports: Marketplace 100 and Data 50

a16z wanted to become a media company funded by a venture firm, which is a sentence that invites skepticism before it finishes.

The immersion ran to eight in-depth interviews, four Clubhouse rooms and twenty-odd podcasts, and it kept circling one line from inside the firm: I want us to be so credible that even our haters have to listen.

That became the editorial standard rather than a slogan, which meant the platform had to be a little vulnerable and self-aware to survive the charge of being propaganda.

Future launched arguing for optimism without pretending the criticism wasn’t there.

Uber Eats

Brand strategy · Voice & tone

Campaign layout: Lunch is only an hour. Make it count.
Co-branded layout with Bao Haus

Uber Eats is three businesses wearing one logo, and the brand had to speak to the person ordering dinner, the courier making rent and the restaurant staying open without flattening any of them.

The purpose we landed on, fuel a world hungry for life, was broad enough to hold that spread and specific enough to write against.

We cast the audience as Collective Cravers and the brand as the Intuitive Host, which turned tone of voice from a list of adjectives into a relationship with a shape.

The guidelines run past three hundred pages and still resolve onto a single one.

Google Chrome

Launch & go-to-market strategy

Chromecast · For Bigger Blazes

Chromebook · For Everything Built-in

Chromecast was a thirty-five dollar dongle whose entire brief ran four words long: it makes things big.

The For Bigger campaign took that literally and cheerfully, bigger blazes and bigger games and bigger everything, and produced advertising that explained a brand new product category while being fun to watch.

Chromebooks had the opposite problem, excellent little laptops with no obvious slot in anyone’s existing tech stack.

The way in was internet culture rather than spec sheets, leaning on the GIF at the exact moment the GIF was the native language of the web.

Minecraft

Campaign strategy

Rooted Together campaign artwork
Chief storyteller campaign frame
In-game mangrove biome gameplay

Minecraft has around 141 million players and a rare kind of permission, since the game is already where they build things and asking them to protect a real ecosystem isn’t a stretch.

Rooted Together used that permission to teach players why mangroves matter, and raised over $227,000 for the Nature Conservancy.

The follow-up film moved the story off the server and onto the Kenyan coast, following Zulfa Hassan (Mother Mangrove) and the thirty women of the Mtangawanda Women’s Association, who have planted 69,533 trees since 2018.

That number is why the work holds up, because you can count exactly what the audience did.

iAlta

Positioning · Narrative

iAltA brand statement: We’ve lived the pain points
Quote treatment on the fragmented GP tool stack
Product architecture: HELM, Quorim, Interro and Field on a shared data layer

iAltA is four products (HELM, Quorim, Interro and Field) on one shared data layer, built by people who ran private-markets operations before they tried to fix them.

A platform of four things reads as vague unless you name the enemy first, so the whole story opens on the fragmentation itself, where the tools GPs rely on remain outdated and refuse to talk to each other.

We’ve lived the pain points, now we’re building the solution does the credentialing in one line, which matters in a category thick with outsiders selling software to insiders.

The teaser had to work for LPs, GPs and engineers in the same sitting.

Valspar

Campaign strategy

Color For All campaign still
Color For All campaign still

Color for the Colorblind · documentary

Valspar sells paint, so the business depends on people caring about color, and the sharpest way to make anyone care about color is to show them someone seeing it for the first time.

Working with FCB Chicago, the campaign found EnChroma, a Berkeley company making glasses that let colorblind people perceive the spectrum, and built a short documentary around four people putting them on.

Color for the Colorblind did what a paint ad structurally cannot, making the product’s subject matter feel like a gift rather than a purchase.

It won at D&AD and, more usefully, gave a category built on swatch names something true to say.

Boeing

Brand partnership

Callaway XR16 campaign banner: Forgiveness meets fast
Testing the XR16 driver on course
Aerodynamic testing rig on a runway

Four Boeing aerodynamicists spent the better part of a year on a golf club, which is either a strange use of aerospace engineering or the most legible proof of it anyone could ask for.

The Callaway XR16 came out with a head that moved faster through the air and a face nine grams lighter and nineteen percent thinner than the one before it.

The line, we made XR forgiving, then Boeing made it fast, split credit cleanly between two brands who each needed something different from the partnership.

For Boeing it was a rare consumer-facing moment where the engineering could be felt in the hands rather than trusted from the tarmac.

Ledger

Brand blueprint

Ledger Investing homepage
Casualty ILS product page
Brand line: Precision creates possibilities

Insurance-linked securities is a category where the product is invisible, the buyers are institutional and nobody has ever been moved by a sentence about it.

The Brand Blueprint reduced Ledger to a single page covering story, purpose, people, positioning, personality, promise and proof, so a small team could stay consistent without convening a committee.

Precision creates possibilities became the line, because the entire business case is that better data lets capital reach risk it previously couldn’t price.

We cast the brand as the Sage, the rare archetype that lets a marketplace sound authoritative without sounding like it’s selling you something.

Rob Dyrdek Existence

Brand canvas · Framework

Time Creationist, the Self-Creationism product built from the framework

Rob Dyrdek had a fully formed personal philosophy and no structure that could hold it steady long enough for anyone else to use.

Self-Creationism became the framework, with consciously evolving, intentionally creating and perpetually actualizing arranged as a loop rather than a ladder, because the whole claim is that the process never terminates.

Its sharpest line is also its most demanding: evolve with intention, or allow the world to evolve you.

Out of that canvas came Existence and the Time Creationist product, which turns a belief system into something you can open on a Tuesday morning.